Privacy Policy
This policy explains what personal information we collect when you shop with us, why we collect it, and how it is used.
What we collect
- Order information: name, email address, phone number, shipping address and order contents.
- Payment information: handled by our payment providers (PayPal and bank transfer). We never see or store your full card details.
- Technical data: IP address, browser type and pages visited, used to keep the store secure and improve it.
How we use it
To process and ship your order, to send order and shipping confirmations, to handle returns and refunds, to answer your enquiries, and to meet our legal and tax obligations.
Who we share it with
Only with the parties needed to fulfil your order: our payment providers, shipping carriers, and our email service. We do not sell your personal data.
Cookies
We use essential cookies to keep your cart and session working. If analytics cookies are enabled, they are used only in aggregate to understand how the store is used.
Your rights
You may request a copy of your personal data, ask us to correct it, or ask us to delete it. Contact us through the Contact Us page and we will respond within 30 days.
Retention
Order records are kept as long as required for accounting and tax purposes. Marketing consent can be withdrawn at any time.